Section 01

Information We Collect

We collect information you voluntarily provide to us and information automatically collected when you use our website. This may include:

Section 02

How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including shipping and delivery
• To send transactional emails such as order confirmations and shipping updates
• To respond to customer service requests, questions, and complaints
• To send promotional communications and newsletters (with your consent)
• To improve our website, products, and customer experience
• To detect, prevent, and address fraud or security issues
• To comply with applicable legal obligations
• To analyze usage trends and gather demographic information

Section 03

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third parties who assist us in operating our website and delivering orders (e.g., shipping carriers, payment processors, email platforms). They are contractually obligated to keep your data confidential.
• Legal Requirements: If required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of that transaction.
• Protection of Rights: When necessary to protect the rights, property, or safety of Lumivara Candle, our customers, or others.

Section 04

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Types of cookies we use:

• Essential Cookies: Required for the website to function properly (e.g., shopping cart, session management).
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.
• Preference Cookies: Remember your settings and preferences for a personalized experience.

You can control or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of our website.

Section 05

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Specifically:

• Order and transaction records are retained for a minimum of 5 years for tax and legal compliance.
• Marketing communication preferences are retained until you opt out.
• Account information is retained for as long as your account remains active or as needed to provide services.

When we no longer need your information, we will securely delete or anonymize it.

Section 06

Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: Opt out of marketing emails at any time via the unsubscribe link.
• Portability: Request that your data be transferred in a structured, machine-readable format.
• Objection: Object to certain types of data processing, including direct marketing.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Section 07

Children's Privacy

Section 08

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted to and from our website
• Secure, encrypted storage of sensitive information
• Access controls limiting who within our organization can access personal data
• Regular security reviews and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Section 09

Third-Party Links

Our website may contain links to third-party websites, including social media platforms (Instagram, TikTok, Facebook) and payment processors. These sites have their own privacy policies, and we do not accept any responsibility or liability for their practices. We encourage you to review the privacy policy of every website you visit.

Section 10

Florida Privacy Rights

As a business based in Miramar, Florida, we comply with applicable Florida privacy laws. Florida residents may have additional rights under the Florida Digital Bill of Rights (FDBR), including:

• The right to know what personal data is being collected and how it is used.
• The right to access, correct, and delete personal data.
• The right to opt out of the sale of personal data (we do not sell your data).
• The right to opt out of targeted advertising based on personal data.
• The right to non-discrimination for exercising privacy rights.

To submit a Florida privacy rights request, please contact us at [email protected] with the subject line "Florida Privacy Rights Request."

Section 11

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Continued use of our website following the posting of changes constitutes your acceptance of such changes.

Section 12

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: