We'd Love to Hear from You

Get in Touch

Whether you have a question about your order, a wholesale inquiry, or just want to say hello — we're always here for you.

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Email Us

General Inquiries

[email protected]

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Order Support

Orders & Shipping

[email protected]

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@lumivaracandle
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Response Time

We Reply Within

24–48 business hours
Mon – Fri

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Fill out the form below and we'll get back to you as soon as possible. We love hearing from our community!

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Thank you for reaching out. We'll be in touch within 24–48 business hours.
In the meantime, feel free to browse our collection!

Business Hours

  • Monday – Friday 9:00 AM – 6:00 PM
  • Saturday 10:00 AM – 4:00 PM
  • Sunday Closed
  • Holidays Closed

Wholesale & Bulk Orders

Interested in carrying Lumivara in your boutique or ordering in bulk for events? We'd love to chat! Reach out via the form and select "Wholesale Inquiry" as your subject.

Custom Gift Sets

Planning a wedding, corporate event, or special occasion? We create beautiful custom gift sets with personalized labels and packaging. Minimum order applies — contact us for details.

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Frequently Asked Questions

Quick answers before you reach out

Standard shipping typically takes 5–7 business days. Expedited options are available at checkout. Orders are processed within 1–2 business days after purchase.

Yes! We offer free standard shipping on all orders over $50. Orders under $50 have a flat shipping rate applied at checkout.

Due to the handcrafted nature of our products, we do not accept returns on opened items. However, if your order arrives damaged or defective, please contact us within 48 hours of delivery and we will make it right.

Our candles use phthalate-free fragrance oils and clean-burning soy wax, but we always recommend ensuring the room is well-ventilated. Certain essential oils can be sensitive to pets — we suggest checking with your vet if you have concerns.

Absolutely! We work with boutiques, spas, and event planners. Use the contact form above and select "Wholesale Inquiry" — we'll send you our wholesale catalog and pricing guide.

Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to track your package directly through the carrier's website.

Ready to Shop?

Explore our full collection of handcrafted candles, room sprays & car diffusers — made just for you.

Premium handcrafted candles and fragrances made for women who appreciate the finer things in life.

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